SUPPORT: CLASSIC SUDOKU
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help us understand your question and problem solve is to use the Support Form. That will provide us with
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Classic Sudoku
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Q: When trying to run the Classic Sudoku program, the following error message occurs: "The ordinal
1334 could not be located in the dynamic link library IML32.dll.”
If the OK button is clicked then the following message occurs:
"This application cannot start as it cannot create needed files. There may not be enough free disk space."
about an orinal in a dynamic library”.
What does that mean?
A: This problem is based on a conflict between various versions of two files (iml32.dll and dirapi.dll).
These files are used by Macromedia programs or programs made with Macromedia products, which
includes Classic Sudoku.
They should only exist in the application folder or Macromedia folders. If they are located anywhere else
on your hard drive they will cause this error message to occur.
See the reports at the following URLs (They relate to similar problems):
http://director-online.com/forums/read.php?f=1&i=1320&t=1320
http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_19304
This is step by step instructions for correcting the problem:
1. Go to Search option. You will find this by clicking on the Start menu.
2. Select 'Files and Folders' and search for 'IML32.dll'
3. If you find any copies of this file in the Windows, System32 or Temp directories then please delete them
(or rename if you like). Any copies of this file in other directories should be OK. Note: Files in Macromedia
directories should be OK even if the Macromedia directory is inside the System32 directory
4. Do the same for the file 'dirapi.dll'. This should fix the problem.
Note: These files are used by Macromedia programs or programs made with Macromedia products,
including Classic Sudoku. Deleting them (or renaming) should not affect the running of your computer but
may affect programs like Flash Player.
If you would prefer not to delete these files then rename them instead. We suggest the names 'iml32OLD.
dll' and 'dirapiOLD.dll'. This procedure makes returning the computer to its original state easy.
This is generally caused by a compatibility issue with versions of Macromedia, a program that is probably
already on your PC for other software that you use.
Q: I bought Classic Sudoku from TryGames.com site and I cannot activate it. Can you send me the code.
A: Since the program you purchased was through a third party re-seller (TRYMEDIA / TRYGAMES), you
need to contact them directly regarding this problem as they host these download sales.
You can access their support page here: http://csc.trymedia.com/csc/start/affiliate=trygames/lang=EN
and then you select the program name from the drop-down menu.
